About the Role
Seeking a motivated individual as a Title Agency Manager.
Duties and responsibilities:
Manage local operations at the direction of the Corporate home office.
Build and maintain good working relationships with realtors, lenders and public.
Ensure office staff maintains high level of customer service.
Build strong team culture among direct reports and sister offices.
Help set goals and then lead team to achieve those goals for both production and escrow.
Analyze reports and workflows to ensure efficiency.
Ensure procedures and processes set up by managing office are followed by staff.
Assist in hiring, and training of staff.
Evaluate employee performance.
Handle all communications with customers, staff, and underwriters with professionalism.
Work to solve problems, both internal and external as they arise.
Other duties as assigned.
Skills & Abilities:
A team builder
Customer Service oriented
A proactive problem solver
Able to multi-task
Able to analyze date
Able to work under pressure
Qualified individuals must also have:
A positive "we can do that" attitude
Strong organizational skills
Title or Real Estate background helpful.
Please complete the application process below. You can also send a cover letter with resume to firstname.lastname@example.org.