Title Agency Manager

Duties and responsibilities:

• Manage local operations at the direction of the Corporate home office.

• Build and maintain good working relationships with realtors, lenders and public.

• Ensure office staff maintains high level of customer service.

• Build strong team culture among direct reports and sister offices.

• Help set goals and then lead team to achieve those goals for both production and escrow.

• Analyze reports and workflows to ensure efficiency.

• Ensure procedures and processes set up by managing office are followed by staff.

• Assist in hiring, and training of staff.

• Evaluate employee performance.

• Handle all communications with customers, staff, and underwriters with professionalism.

• Work to solve problems, both internal and external as they arise.

• Other duties as assigned.

Skills & Abilities:

• A team builder

• Customer Service oriented

• A proactive problem solver

• Able to multi-task

• Able to analyze date

• Able to work under pressure

• Flexible

• A leader

Qualified individuals must also have:

• A positive "we can do that" attitude

• Strong organizational skills

• Title or Real Estate background helpful.

Please complete the application process below. You can also send a cover letter with resume to hr@mtpleasantabstract.com.